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Ex: Shipping and return policies, size guides, and other common questions.
AUSTRALIA and NEW ZEALAND ORDERS
Orders placed on this site are for Australia & New Zealand deliveries ONLY.
Your order will be dispatched (generally within 24 hours of receiving it) from our facility in Coffs Harbour, NSW. Excluding public holidays and weekends.
All orders are shipped with Aramex or Australia Post with a tracking number.
Australia Post orders can be tracked here: https://auspost.com.au/mypost/track/#/search
Aramex orders can be tracked here: https://help.aramex.com.au/hc/en-us/sections/115000546893-Track-my-parcel
| LOCATION |
SERVICE |
DELIVERY TIME |
|
| AUSTRALIA |
Standard Tracked
Express Shipping
Free std Shipping
|
3-8 days
2-7 days
3-8 days
|
$9.90
$14.95
FREE (for orders $99 and over)
|
|
NEW ZEALAND
|
Standard International
|
4-8 days
|
$14.95
|
Delivery times exclude public holidays and weekends.
ARAMEX DELIVER AREAS
Aramex have limited delivery areas throughout Australia. Therefore if you select a Post Office Box for delivery or reside in an area outside their zones we will use Australia Post for your shipment via their standard post.
EXPRESS SHIPPING OPTION
If you select Express shipping we will use either 'Aramex Priority' or 'Australia Post Express'. The courier/postal service used will depend on the destination it is being delivered to.
INTERNATIONAL ORDERS
All US and international orders (other than NZ) are shipped from our facility in Grapevine, TX, USA and must be placed on our .com website as follows: https://www.colourmychocolate.com/
